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Personal Privacy

This privacy statement provides information about how we collect and use personal information when you use our services and about your rights.

Personal information collected and processed
We collect personal information to offer and improve our service to you. When using our services, we may request personal information to contact or identify you. Examples of personal information are name, telephone number, e-mail address and usage data. It is voluntary to provide this information. If you choose not to provide the personal information, we may be prevented from giving you access to the service.

The purpose of processing personal data

  • To contact and offer our services
  • To provide access to our services
  • To send relevant information
  • To provide customer service and support
  • To detect, prevent and address technical problems

Storage time
Your personal information is stored as long as you are a customer with us, and for at least three years after the services and customer relationship have ended. Personal information related to invoices and payment is retained for at least five years, as required by Norwegian accounting legislation. Outside customer relationships, personal information is deleted after the data processing has ended.

In accordance with Norwegian law, you can at any time have access to which personal information we have stored about you, and have this corrected or deleted if you wish, by sending us an e-mail (post@plugpay.no).

Where the processing of personal data is based on consent, you can withdraw the consent at any time.

If you believe that we have not complied with your rights in accordance with the Personal Data Act, you have the right to complain to the Norwegian Data Protection Authority.

Contact information
PlugPay AS, Brobekkveien 114, 0582 Oslo

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